Two words: Gross Negligence
As a medical professional reading those two words together probably caused a bit of uneasiness or possible outright fear. That’s good.
We all know this is something we never want to hear in our time practicing medicine, whether you're a nurse or a physician, because it means a willful disregard to a person’s safety and it can have huge consequences.
Everything from an exponentially higher fines to losing your license and in the worst cases criminal accusations.
When you're a medical professional directly overseeing the care of a patient it could be giving a person a medication their chart says they’re allergic to or leaving a medical instrument inside a body cavity.
When talking about practicing medicine from a business level things are a little different and the focus needs to shift more towards what the clinic has in place to protect itself.
For example, the likelihood of someone coding out during an infusion is very small and hopefully an incident you never have to deal with. No matter how small the possibility though, you still have to know what to do and be prepared for it to happen.
Let’s say the worst happens and someone does code during an infusion and one of your employees was working that day instead of you. Now let’s say your employee doesn’t know where to find the crash cart?
Who’s fault is that?
Of course we want to say it’s their fault and while that may be true that doesn’t always matter.
What if during an investigation the employee says they were never told where the crash cart was.
If you have a policy and procedure manual that clearly defines what to do in the event of a code and says exactly where to find everything needed then you’re covered.
However, if you don’t that could fall to you and could be considered gross negligence on your part as the owner.
In 2018 there was $28 million in fines issued for HIPAA compliance alone. One of the best ways to protect your business from fines, or worse, is to have a strong Policy & Procedure Manual in place.